Friday, July 13, 2007

Manufacturer Protects Dealer Channel

Something we haven't seen in a long time in our own industry....

Networking giant moves to stop unauthorised resellers undercutting channel partners. Networking giant Cisco is set to overhaul the front end of its Smartnet technical support scheme in a bid to prevent unauthorised dealers from undercutting Silver and Gold partners that are in the Cisco shared support programme (CSSP).